Latest Cogent Syndicated report from Escalent reveals how firms can maximize purchase intent and expand client relationships
Escalent finds utilities that develop digital touchpoints are being rewarded with stronger relationships with their business clients.
Customer engagement with utilities has reached a new high thanks to effective utility responses to challenges posed by the pandemic and economy.
With new RFP activity largely on hold, DC specialists with over $50 million in DC AUM are working overtime to guide their existing clients through the pandemic
Escalent’s Fleet Advisory Hub data reveal actions telematics providers must take to increase adoption and retention
Data indicate significant uptick in new users and ordering frequency among consistent users
Escalent's Christopher Barnes named Researcher of the Year by Quirk's Media.
Paul Hartley will now serve as Escalent's EVP of Sales, and Dyna Boen has been hired as Managing Director of the Consumer, Tech and Telecom divisions.
Latest EVForward™ DeepDive market report from Escalent shows higher concerns over time spent waiting for a charge than the availability of charging stations
Escalent earns two Quirk’s award nominations for outstanding research work out of hundreds of entries
As the battle for electric customers in Texas heats up, consumers are sending a clear message to retail electric providers (REPs): “I need to trust you.”
Escalent launches Brand Authenticity, a new tool that addresses the emergence of authenticity as an increasingly important component of a brand’s strategy, and will host a Brand Authenticity webinar on October 8, 2020.
DC plan participants have shifted their mindset as a result of COVID-19 and are looking to advisors and plan providers for decision-making help.
An increase in customer satisfaction and loyalty for Texas REPs comes at an opportune time: 1 in 4 Texans is shopping for an electric provider.
Latest Fleet Advisory Hub update indicates decision-makers are willing to make big changes to integrate BEVs.
Swift action from utilities as the COVID-19 virus began to grip the nation was greatly appreciated, and needed, by customers.
New Escalent research demonstrates uphill battle automakers face in competing with tech giants and which unique features manufacturers can develop for success.
Local outreach and COVID-19 support have dramatically increased business customers’ trust in utilities.
401(k) plan sponsors are adjusting to massive changes in staffing and assisting remaining employees with short-term financial stress in the wake of the COVID-19 pandemic.
Escalent names the 2020 Most Trusted Utility Brands that have supported their customers through an unprecedented crisis
A new perspective on the idealized autonomous vehicle (AV) experience, from comfort with various levels of AVs to expectations regarding the likely winners of the AV adoption race.
Latest research identifies leaders, challenges, satisfaction and likelihood of long-term sustainability for remote ordering and delivery services
New research suggests willingness to incorporate advanced technologies among fleet operators.
Just in time for the 50th anniversary of Earth Day, customers are scoring their utilities significantly higher on environmental stewardship.
As the world grapples with the COVID-19 pandemic and the implications it has on daily life, utilities are focusing on what they can control—servicing their customers and communities.
Robust platform offers customized insights to automakers and utilities planning for an electrified future.
Latest United States and European data show consumers expect to see improvements in BEV features, range and infrastructure.
In the highly competitive Texas electric market, customers are now less likely to recommend their retail electric provider (REP).
Escalent welcomes two seasoned data analytics professionals to the firm, appointing Nancy Arter as a senior vice president in the Technology & Telecommunications divisions and Keir Lococo as a vice president in the Health division.
Escalent Acquires Javelin Strategy & Research
Mark Carpenter will be speaking at the EV Charging Infrastructure UK 2023 conference in London on August 8, 2023. In his session, Enhancing EV Charging Experience – The “EVForward” Project, he'll share insights from our EVForward study on how the ease of charging influences the perceived practicality of EVs, how to delight customers with proper user experiences, and the roadmap towards “EV-joyment.”