A 5,000-member Alida insight community backed by financial market research spurs innovation
Have you heard? C Space, the market leader of online communities, is now part of the Escalent family. What does this mean for you? It means our ability to put you on a first-name basis with your customers is now stronger than ever. If you’re looking to build stronger relationships that deliver strategic impact to your organization, look no further. Let Escalent and C Space help you reveal customer-inspired solutions to grow your business.
Insight Communities establish a two-way dialogue between brands and customers (or non-customers) using a private, online community management platform. Not only do they enable fast, continuous strategic insights into any business issue, but they regularly deliver greater cost and time efficiencies than traditional ad hoc research approaches.
Our seasoned Community experts use both quantitative and qualitative techniques to gather insights, a combination that is hard to find in the marketplace but inspires far deeper customer engagement. Best of all, insight community members feel like “insiders” and “influencers,” which fosters ongoing brand loyalty and advocacy.
Member panels are a gold mine of strategic insights because they allow you to engage people in direct dialogue to understand behaviors, desires and emotions. We believe there are three pillars to a successful human insights community: technology, community management and research applications. All pillars work together to form an impactful market research community so you can:
Whether small (hundreds) or large (hundreds of thousands), Insight Communities allow your most trusted stakeholders—your customers—to share rapid feedback while building brand advocacy. If you already have a community but are not getting the actionable answers you need, our market research experts will partner with you to get human-centric insights out of your community.
Ask how an online research community can become one of your brand’s most powerful assets.
As travel is back, and booming, brands have an opportunity to open travel to more people in different forms and fulfil different purposes. This report focuses on effective adaptation techniques from leading brands on how they navigate new travel paradigms in the age of uncertainty.
In a recent discussion amongst industry peers, we examined why trust is so crucial, how it can be measured, and the challenges and opportunities it presents in the pharma and healthcare industries.
Online Communities have gone from unproven experiment to accepted mainstay and they continue to evolve. This guide shows how brands can unlock the full potential of online communities and secure a competitive edge to gain deeper impact across the business.
