Escalent Study Offers Surprising Insights into Consumer Interest in Video Game Streaming Services

October 8, 2019

Amazon and Netflix take top marks for consideration among potential video game streaming customers

Escalent, a top human behavior and analytics firm, today published a study examining consumer attitudes toward the disruption of the video games industry with the introduction of services that allow players to stream video games onto any device similar to existing video streaming platforms. The piece identifies gamer habits and preferences that will determine the direction and future of video gaming as these new services and platforms become mainstream.

The State of Video Game Streaming offers a snapshot of gamers’ feelings regarding the transition to a rapidly advancing video game streaming business model, marked by the launch of Google Stadia this fall. In particular, the study explores gamers’ receptivity to streaming services offered by companies without traditional video game products.

“We were surprised to see the level of consideration for video game streaming products from companies without a long history in the space,” said Paul Hartley, managing director of Escalent’s technology division. “Consumers indicated they are interested in video game streaming services that offer performance at a huge scale, and they trust companies like Amazon and Netflix to overcome the inherent challenges of the technology as much or more than seasoned video gaming companies like Sony and Microsoft.”

Findings outlined within the study include:

  • 26% of consumers are extremely or very interested in streaming video games.
  • Consumers are open to purchasing video game streaming services from a variety of brands—including console makers, tech brands and streaming brands.
    • 28% Amazon
    • 25% Netflix
    • 25% Sony/PlayStation
    • 22% Microsoft/Xbox
  • Consumers consider an acceptable subscription cost for a video game streaming to be between $8 and $15 per month.

In an ever-changing industry that observes waves of generational innovation, video game companies, developers and publishers will have an uphill battle in convincing gamers—avid and casual alike—that they are able to deliver the performance and entertainment required to make video game streaming a reality.

Click below to learn more about The State of Video Game Streaming.

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About the Study

Escalent interviewed 972 US adults living in one of the nine Census-defined regions. Respondents were recruited from the Full Circle opt-in online panel and interviewed August 10–14, 2018. The data were weighted by age, gender and census region to match the demographics of the US population. Due to its opt-in nature, this online panel (like most others) does not yield a random probability sample of the target population. As such, it is not possible to compute a margin of error or to statistically quantify the accuracy of projections. Escalent will supply the exact wording of any survey question upon request.

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