Logan Wangsgard is director of Customer Success in Escalent's Technology group and runs the North America team out of Salt Lake City. He began his career in the tech world working for a robotics and medical software company based in Cambridge, MA. After spending time in higher education administration at Harvard and Northeastern University, Logan found his way back to the SaaS world in Customer Success. Prior to joining Escalent, he helped build the Customer Success team at San Francisco-based MyTime. Logan built the Escalent Customer Success team from the ground up and continues to be requested by some of the largest companies in the world to help them improve their processes. He graduated with a bachelor’s degree in philosophy from the University of Massachusetts - Boston and received the departmental book prize.
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