Insights Consultant, Technology
Tom is an insights consultant in the Technology practice at Escalent. Tom has over 25 years of experience conducting primary market research on technology, telecommunications, cable television, financial services, and healthcare. At Escalent, he supports a US-based team of quantitative researchers focused on the tech industry, where key clients include Intuit, Intel, Adobe, Meta, and Microsoft. Before joining Escalent, Tom held several positions at research supplier companies domestically and abroad. He is well-versed in all aspects of market research. He has broad experience in customer satisfaction, net promoter, brand tracking, feature prioritization, purchase decision journey, concept and message testing, segmentation and pricing research.
