Cogent Syndicated provides industry-leading, comprehensive insights that strengthen brands and products by focusing on attitudes, behaviors, and the most effective way to influence target audiences.
The topics we cover are responsive to current issues and always align with our expertise of measuring brand awareness, strength, and perceptions; identifying current and emerging industry trends; benchmarking key areas of growth; and providing competitive intelligence.
Engage your customers, benchmark your business and build a franchise that customers want to do business with. Texas REP Trusted Brand provides a comprehensive view into REPs’ relationships with their residential customers and features proprietary metrics which have been proven to deliver true franchise value.
Delve into the drivers of successful account management, uncovering what makes a great KAM program. Explore the offerings customers desire and how they want to do business with their utility and their utility perceptions.
Exploring the impact and effectiveness of the utility industry’s response to a global crisis.
Enhance utility-business relationships through brand trust, product engagement and service excellence with this bi-annual report. Confidently invest in product and service offerings that drive customer satisfaction, engagement and brand value among business customers. Diagnose and understand the opportunities to unlock customer and franchise value to become a utility of the future.
Enhance utility-residential relationships through brand trust, product engagement and service excellence with this bi-annual report. Confidently invest in product and service offerings that drive customer satisfaction, engagement and brand value among residential utility customers. Diagnose and understand the opportunities to unlock customer and franchise value to become a utility of the future.
Many utilities are pivoting from implementing response plans to figuring out their long-term plans for the post-pandemic “next normal.”
A rapid convergence of two pandemic-created trends makes this the time for utilities to take bold leadership positions on electric vehicles.
