Meticulously crafted RP 1162 regulation research achieves compliance and delivers impactful findings to optimize our energy client's pipeline public awareness safety communication program
New energy industry trends are creating amazing opportunities, from advancements in customer-facing products and services, and growing use of electric vehicles, to clean energy technologies that fuel innovation and new revenue streams. Escalent knows the energy industry inside out. Through primary, secondary and syndicated research, consulting and implementation services, and advanced data analytics, we are so much more than an energy and utility sector market research and analytics firm—we translate data into actionable market insights to support the energy industry of the future.
Cogent Syndicated research provides benchmarking and actionable customer experience insights with energy utility industry reports and advisory services that help you strengthen customer engagement by developing trusted brands and compelling offerings. Our syndicated studies provide top energy utilities and retail energy providers (REPs) with the insights needed to keep their business on the leading edge. But our syndicated studies are just the beginning of the energy and utility market intelligence and value we deliver. It’s the consulting that helps you develop strategies that improve and grow your business and brand.
The energy and utility industry is transforming rapidly as energy transition technologies, deregulation and evolving customer and stakeholder expectations are reshaping the market. Our energy research experts combine deep consumer insights, brand strategy, product and service innovation, customer experience and business enablement to help you identify growth opportunities, optimize offerings, strengthen your brand and turn complex data into strategies that drive customer engagement, operational excellence and market leadership.
Show me moreAs energy transitions accelerate, understanding people, markets and emerging technologies is everything. Our energy and utility industry insight experts collaborate with our cross-disciplinary specialty teams to leverage quantitative, qualitative and secondary research, data analytics, behavioral science, online insight communities, cultural intelligence and storytelling. We decode human behaviors, define smarter energy strategies, strengthen products and brands, and deliver impactful insights and guidance that fuel growth, customer adoption and lasting impact.
Show me moreIn the energy and utility sector, decisions must be fast—but they also must be right. We use responsibly governed, human-guided AI to cut through fragmented data, pressure-test market and customer scenarios, and sharpen insight across brand, customer engagement and product strategy. With expert judgment always in control, we thoughtfully leverage AI to enhance precision, depth and confidence at every step for our clients.
Show me moreExplore our new findings on BEV drivers' expectations of and experiences with public charging reliability and why this is a critical lever for sustaining BEV sales growth
Findings from our Cogent Syndicated study reveal that a sustained focus on trust, transparency, affordability support, and customer-centric execution is redefining customer engagement leadership for energy utilities.
Learn how proactive, customer-first communication about data centers from energy utility providers can protect Brand Trust, counter misinformation, and position utilities as credible advisors during moments of uncertainty.
Escalent recognizes 12 utilities as the 2025 Business Utility Customer Champions
Escalent recognizes 36 utilities as the 2025 Utility Customer Champions
New data from our EVForward study show a growing market demand for home energy solutions, and a clear path for automakers and energy utilities to capitalize on it together
