Senior Customer Success Associate
Sammara is a senior customer success associate at Escalent, where she helps clients drive adoption and long-term value through human-centered onboarding and scalable, results-driven strategies. With a background in SaaS, marketing, and business development across Brazil and Ireland, she brings a unique blend of empathy, process thinking, and creative problem-solving to every project. Prior to joining Escalent, Sammara supported B2B accounts and led multilingual onboarding initiatives, in addition to founding her own digital marketing agency focused on branding and content strategy for small businesses. She holds certifications in business, digital marketing, and project management, and is fluent in Portuguese, English, and Spanish. Passionate about the intersection of technology and human behavior, Sammara is committed to delivering experiences that are both impactful and people-focused.
